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TERMS & CONDITIONS
General
The owner of this website is Stirling Albion Football Club whose premises are located at Forthbank Stadium, Sprinkerse, Stirling, FK7 7UJ.
Stirling Albion Football Club may change or withdraw any part of the website, or may refuse you access to the website at any time if we consider it necessary.
Use of Stirling Albion Football Club Online Store and these terms are subject to the laws of Scotland and the jurisdiction of the Scottish Courts.
Except in respect of a payment obligation, neither you nor Stirling Albion Football Club will be held liable for any failure to perform any obligation to the other due to causes beyond your or The Stirling Albion Football Club Online Store’s respective reasonable control.
Disclaimer
Stirling Albion Football Club has the right to change prices and specifications without prior notice. Product pictures and particularly colours are as accurate as the website allows.
We will try to make our website available but cannot guarantee that our website will operate continuously or without interruptions or be error free and can accept no liability for its unavailability. You must not attempt to interfere with the proper working of our website and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt any computer system, server, website, router or any other Internet connected device.
We will do our best to ensure that all materials and information published on our website are accurate, but please note that all content, materials and information on our website are provided on an 'as is' basis and you assume total responsibility and risk for your use of our website and use of all information contained within it.
Stirling Albion Football Club will do its best to correct errors and omissions as quickly as practicable after being notified of them.
Ordering
Stirling Albion Football Club may cancel any sale and not supply products if it is reasonable to do so and may change or discontinue the availability of products at any time at its sole discretion. If an order is cancelled, any payment made for the products will be refunded in full. This does not affect your statutory rights.
We always try to make sure that the prices on the website are accurate but errors may occur. If we discover an error in the pricing of the products in your order we will inform you as soon as possible using the contact details you supply us with. We will then give you the option of reconfirming your order at the correct price or cancelling it. (If we are unable to reach you we will treat the order as cancelled). If an order is cancelled, any payment made for the products will be refunded in full.
Stirling Albion Football Club is entitled to refuse any order placed by you.
Delivery
Stirling Albion Football Club reserves the right to increase the delivery charges in respect of heavy and/or large items. Any such increased charges will be notified to you prior to being incurred and you will have the right to cancel your order at that time.
The dates for delivery are estimates only. Stirling Albion Football Club will engage third party delivery/courier companies to deliver the goods and, consequently, Stirling Albion Football Club will not be liable for any delays in delivery.
Liability
Stirling Albion Football Club does not accept liability (except as set out in these terms and conditions) for any errors and omissions and we reserve the right to change information, prices, specifications and descriptions of listed goods, products and services.
You will be responsible for any breach of these terms by you and if you use The Stirling Albion Football Club Online Store in breach of these terms you will be liable to and will reimburse Stirling Albion Football Club for any loss or damage caused as a result.
These terms do not affect your statutory rights as a consumer which are available to you.
We shall have no liability (including liability for negligence) for the acts or omissions of telecommunications service providers or for failures of, or faults in, their networks and equipment.
Cancellations
We try to provide the best customer service possible. However, should a problem arise, we will make every effort to resolve the issue. Should the problem be unsolvable, or you prefer to amend or cancel your order, please contact us by emailing us at office@stirlingalbionfc.co.uk If you decide to cancel an order before the products have been despatched but after we have incurred carriage costs, we may charge you for the carriage of those products notwithstanding such cancellation. Any charges will be communicated to you before we confirm the cancellation.
Where goods are delivered to you (but not where you collect goods in store), you have the right to cancel your order within a period of 7 working days beginning on the day after you receive your goods. You must inform us of your wish to cancel in writing either by letter or email within a period of 7 working days. Please be aware that your right to cancel does not apply to certain goods that we sell such as earrings and hair accessories. Subject to your returning the goods, we will refund the price of the goods and the cost of standard delivery of the goods. We will not however reimburse you for the cost of returning the goods to us nor, where applicable, for the additional cost of your choosing our express delivery service which is a separate contract in addition to your contract to purchase the goods.
You are entitled to cancel any payment at any time where fraudulent use has been made of your credit or debit card by another person not acting on your behalf or as your agent and be re-credited by us to the extent that such sums are not reimbursed by the card issuer.
Once Stirling Albion Football Club receives notification from you that you wish to withdraw from the contract (in accordance with these terms), any sum debited to Stirling Albion Football Club from your credit card in relation to your order will be re-credited to that credit card account as soon as possible and in any event within 30 days of your order provided that the goods you wish to return are received by Stirling Albion Football Club in the condition that they were in when delivered to you. You will be liable for any charges incurred in returning the goods to Stirling Albion Football Club.
Refunds
Faulty goods or goods of an unsatisfactory quality will be refunded upon return as per the Consumer Rights Act so long as the Club are made aware of the issue within 30 days of purchase, goods returned or refunds requested for reasons not falling within the terms of this act will be refunded or exchanged purely at the discretion of Stirling Albion Football Club.
Returns
You may also return any delivered products you have purchased within 14 working days of delivery if for any reason the product delivered is not what you ordered (including an unapproved substitute product), or does not correspond with its description, the product delivered is not of a satisfactory quality, the product arrives damaged or is faulty. To do so you must return the item to us within 14 working days of delivery, and email us at office@stirlingalbionfc.co.uk to advise that the item is being returned. In such a case we may replace the item or affected parts or you may cancel the order and receive a full refund.
In all cases where goods are returned to us, you are responsible for the goods while they are in your possession. You must therefore take reasonable care of the goods and not use them. You should return goods to us in the same condition as they were delivered and in their original packaging (failing which in other suitable packaging to ensure they are not damaged in transit). We will not be responsible for any loss or damage to the goods during transit and we recommend that you use a recorded or secure delivery method. If goods are lost or damaged in transit, we may charge you, or not refund to you, amounts that are attributable to the loss or damage.
By placing any order with the Stirling Albion Football Club Online Store you are agreeing to be bound by these Terms & Conditions.
